CP
Cobus P
1 reviews | Active since Mar 2018
17 Jan 2024, 23:06
Don’t buy from them
I'm extremely displeased with Coricraft. Despite investing a significant amount in a couch, they delivered the wrong one. The frustration mounts as I struggle to obtain any feedback on the progress toward receiving the correct product. The incompetence displayed by their staff in handling this issue and their treatment of customers is beyond disappointing. Save yourself the trouble and avoid spending your money with this company.
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Coricraft Group's replyOfficial
18 Jan 2024, 15:22Dear Cobus,
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the inconvenience you've experienced with your recent purchase. We understand the frustration caused by receiving the incorrect product.
To assist you promptly and address your concerns, could you please provide us with your order number? This will allow us to investigate the issue thoroughly and ensure a swift resolution.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the inconvenience you've experienced with your recent purchase. We understand the frustration caused by receiving the incorrect product.
To assist you promptly and address your concerns, could you please provide us with your order number? This will allow us to investigate the issue thoroughly and ensure a swift resolution.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply18 Jan 2024, 15:22
Official
Dear Cobus,
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the inconvenience you've experienced with your recent purchase. We understand the frustration caused by receiving the incorrect product.
To assist you promptly and address your concerns, could you please provide us with your order number? This will allow us to investigate the issue thoroughly and ensure a swift resolution.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the inconvenience you've experienced with your recent purchase. We understand the frustration caused by receiving the incorrect product.
To assist you promptly and address your concerns, could you please provide us with your order number? This will allow us to investigate the issue thoroughly and ensure a swift resolution.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team