DON'T BUY CORICRAFT FURNITURE

I purchased a Coricraft lounge suite in March 2007. At the time of the purchase, I was told that my guarantee on the base was 10 years which means that my guarantee expires next year, in 2017. On 11/04/2016 at 10:30, I called Coricraft in Jhb to advise them that my one couch felt like the base was broken as it sunk in the middle. I spoke to a lady by the name of Liwa who advised me that Botha, their furniture inspector could only come to my premises today, 19/04/2016. At the time of my initial call on 11/04/2016, I also advised Liwa that as I work full day, I could only be home by 15:00. Liwa confirmed my details and confirmed the appointment.<br> This morning I called Coricraft and spoke to a lady by the name of Kgomotso. On giving my details to Kgomotso, she advised me that Botha would call me an hour before he came and would confirm the time that he would be at my house to inspect my couch. Kgomotso also confirmed that I requested the appointment to be no earlier than 15:00. At 15:23, I called Coricraft again and spoke to Liwa who advised me that she would call Botha to find out what time he would be at my house. It is now 17:13 and I am still waiting for Liwa to call