Do you have quality control?

<p>We ordered 2 terry leather couches in savana oxblood January this year, first they only delivered one, saying second one had a fault, good thing think they at least check the problems, no problem with first one, but the second....</p> <p>The colour differs on some parts of the leather, called our sales persone, must say she helped us quickly, ordered that they come and collect it, so they collect it, said they would fix the colour problem, think about 2 weeks later they delivered again, nothing changed still same problem.</p> <p> </p> <p>The sales person arranged again for collection, this time they were going to exchange it for one coming from the Cape-Town warehouse, new one arrived , even worse, colour now differs on more than one section of the couch. </p> <p> </p> <p>We went in to the store, demanded that we do not want one from that batch again, apparently they make a few extras, once ordered, we want a brand new one, said it would take 6 weeks, we were prepeared to wait. Today we received the brand new couch... new problem, the stitching on the inside, coming down from the armrest is not parallel with the armrest, out by more than 50mm, will contact my sales person again to hear what wil happen now.</p> <p> </p> <p>from your sales side I had no problem, excelent work, helped us quickly and arranged everything, but the quality control is nowhere.</p> <p> </p> <p>thank you</p>