JR
Jenny R
1 reviews | Active since Nov 2022
01 Nov 2022, 09:58
Do not buy from Coricraft-Furniture was delivered broken/items still not delivered over a month instead of 2 day promise
Betty from Coricraft in Clearwater mall provided the worst customer service I have ever experienced. She was incredibly rude, unhelpful and did not care about the Coricraft brand. We ordered items from the store and delivery was suppose to be in a couple of days. It has been a month and still no delivery. We also ordered a headboard and chest of drawers. Both arrived broken. I will never order anything from Coricraft as Coricraft hires *********** rude people.
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Coricraft Group's replyOfficial
24 Nov 2022, 10:19Dear Jenny R,
Thank you for taking the time to tell us about your experience – please accept our apologies for your frustrating experience at our Clearwater branch.
Our branch manager, David, has reached out to you personally to apologise for his uncharacteristic and unacceptable staff behaviour.
We will be delivering the balance of your order on the 19th of November as discussed. We know that you will love your new furniture.
In future you’re welcome to contact us directly by emailing us on *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply24 Nov 2022, 10:19
Official
Dear Jenny R,
Thank you for taking the time to tell us about your experience – please accept our apologies for your frustrating experience at our Clearwater branch.
Our branch manager, David, has reached out to you personally to apologise for his uncharacteristic and unacceptable staff behaviour.
We will be delivering the balance of your order on the 19th of November as discussed. We know that you will love your new furniture.
In future you’re welcome to contact us directly by emailing us on *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team