SJ
Salome J
1 reviews | Active since May 2011
07 May 2025, 15:46
Disregard of customer requests
I’ve requested for the area manager of the Westrand, Lelanie to contact me since Tuesday via the store and their customer care line. If I am not being contacted by tomorrow afternoon 12:00, I will be cancelling my order with Coricraft
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Replies (2)
Coricraft Group's replyOfficial
08 May 2025, 14:43Dear Salome,
We appreciate you taking the time to share your experience with us.
We’re sorry for the delay in response. We’ve followed up with Lilanie, and she has since been in contact with you and resolved the matter. Please don’t hesitate to reach out if there’s anything further we can assist with.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We’re sorry for the delay in response. We’ve followed up with Lilanie, and she has since been in contact with you and resolved the matter. Please don’t hesitate to reach out if there’s anything further we can assist with.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply08 May 2025, 14:43
Official
Dear Salome,
We appreciate you taking the time to share your experience with us.
We’re sorry for the delay in response. We’ve followed up with Lilanie, and she has since been in contact with you and resolved the matter. Please don’t hesitate to reach out if there’s anything further we can assist with.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We’re sorry for the delay in response. We’ve followed up with Lilanie, and she has since been in contact with you and resolved the matter. Please don’t hesitate to reach out if there’s anything further we can assist with.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
SJ
Salome J's updateReviewer Update
08 May 2025, 15:43Thank you for the speedily response and a huge thank you to Lelanie that sorted my issue after hours. What an amazing comeback for Coricraft
SJ
Salome J's update08 May 2025, 15:43
Reviewer Update
Thank you for the speedily response and a huge thank you to Lelanie that sorted my issue after hours. What an amazing comeback for Coricraft