AT
Andrew T

1 reviews | Active since Feb 2017

24 Feb 2017, 16:35

Dishonest and terrible service

<p>Went to coricroft tokai on Jan 14th and found a lovely armchair. We were told it would take 4 weeks. Four weeks later we called to ask if it was ready yet and they responded that they originally said 6 weeks (which is *******). They also informed us that they had on record that we were called and told it would only be completed on 27th Feb - we received no such communication.</p> <p> </p> <p>Waiting an additional 3 weeks for a piece of furniture is highly frustrating, but the dishonesty we encounterd is inexcusable. This will be our last purchase from coricraft.</p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Coricraft Group
Coricraft Group's reply02 Mar 2017, 12:35
Official

We apologise for the incorrect lead time being given to you . We will do our best to get the order to you as soon as possible.

Kind regards,

Olga de Pinho