DISGUSTING SERVICES FROM ACCOUNTS FOR 7 MONTHS!!!!!!!!

SHOCKING AND DISGUSTING ACCOUNTS SERVICE FROM RCS CORICRAFT GROUP

For 7 months now I have been struggling to get someone to fix my account. I paid up my account in December 2017 for the first 4 months had to fight just to get my payment allocated, THEN my payment was incorrectly allocated and still charged for interest that is not due.

I have probably received over a 100 calls explaining my situation to each person, when I contact the centre to speak to supervisor, I am refused to speak to a supervisor and they will phone me back.

I have had 1 supervisor phone me back, apologising for the "misunderstanding" and they will fix my account.

YET I am STILL un-indated with calls from accounts - everyone makes a "note" but I have to re-explain over and over and over and over.

This is the most DISGUSTING service I have ever experienced in my entire life from anyone and would NEVER treat anyone or even my own customers in such a manner.

NO ONE FIXES ANY MISTAKES THERE

I am at the point where I am waiting for them to affect my credit score so I can escalate it with the Ombudsman. Why does this have to go so far for 1 person in this whole company to get their job done?????

Don't EVER use Coricraft - Especially if you have been a loyal customer paid always on time and even paid the account in full!!!

ALL they will do is phone you 5 times a day, not sort out anything, affect your credit score NOT due to your own fault.

The amount of complaints on HELLO PETER re their accounts services is just proof that they have HORRIBLE customer service!!!!

I am beyond shocked and have NEVER in my life have experienced anything like this.