1 reviews | Active since Dec 2016

08 Dec 2016, 15:07

Disgusting service and delivery

<p>If there was an option for zero stars I would've gone with that.</p> <p>I went into Coricraft at Clearwater in September to purchase a dining room set, I was told that the chairs needed manufacturing but it would take 6 weeks if I paid in full on the day so went ahead and paid for my order.</p> <p>Two months later, I called the store over 10 times only to be told they have no idea on when it will be delivered as it's still being manufactured.</p> <p>eventually at the end of November I receive delivery however the "s****ed" delivery guys damages the sideboard while taking it off the truck.</p> <p>I called the store and Paul the store manager to report the incident where I'm casually told that they will rebook delivery.</p> <p>No surprise that to date I've not received a single call back to confirm when I will receive the items I've fully paid for.</p> <p>Its no wonder the store is so **** since the manager has a no care attitude himself.</p>

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Replies (1)
Coricraft Group
Coricraft Group's reply13 Dec 2016, 09:58
Official

We apologise for the poor service you have received . Your sideboard was delivered yesterday as agreed with Gladys . She will call you this morning to confirm that everything is in order.

Kind regards,

Olga de Pinho