CH
Charles H

1 reviews | Active since Feb 2015

07 Feb 2015, 14:29

Disgusting Performance

I paid my deposit for a lounge suite on 30 October 2014 and then a further deposit for a leather recliner on 2 November 2014. Delivery was quoted as 6-8 weeks. I requested that they complete and deliver order before Christmas. Delivery was not made and on contacting Coricraft they agreed to deliver the lounge suite only, on 30 December 2014, then I was to arrange collection of recliner at a later date. Consequently family and friends were invited to stay over the Christmas period, had to sit on cushions on the fool. Very embarrassing scenario.<br> To date I'm still waiting for delivery of both items. 14 weeks later I still have no furniture,quite disgusted with Coricraft who have now admitted to receiving the leather for the recliner last week. I'm still in need of a dining room suite, coffee tables etc, but will not buy from Croficraft. Looking at other options.

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Replies (1)
Coricraft Group
Coricraft Group's reply12 Feb 2015, 16:47
Official
Hello C Hughes,

I am so sorry for the embarrassment caused . We don't want to lose you as a customer .

Our call centre will contact you to arrange delivery as the items are complete now.

kind regards,

Olga de Pinho
Quality Manager
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Best regards,