Disgruntled customer

I have been trying to resolve my return with Coricraft since Jan 2019. I have been pushed from pillar to post and with no resolution. I have purchased a dining room set with damaged chairs and you have changed them 3x but still the chairs are of inferior quality. I am not sitting with your damaged chairs and been promised that they would be changed but no one wants to actually call me to do that. I am frustrated to say the least and your service including your staff leaves a bad taste in my mouth. Either my chairs get replaced, which was an option to the same valuE OR return m6 money in full and i will be glad to take my business elsewhere. I am now being told that an exchange after 3mnths is a problem all of a sudden when in actuall fact its your store that has prolonged this for so long and now i am being penalised for your bad service.