MA
Maria A
1 reviews | Active since Jul 2019
07 Jan 2026, 03:23
Disappointing Refund Experience
Very disappointing refund experience with Coricraft. I have been battling for weeks to get my refund, with poor communication and repeated delays. The lack of urgency and clarity has been frustrating and unacceptable. A refund process should be straightforward, but this has been anything but.
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Coricraft Group's replyOfficial
26 Jan 2026, 12:23Dear Maria,
We appreciate you taking the time to share your experience with us.
We have escalated this matter and received feedback from the store confirming that you have opted for an in-store credit. We acknowledge your frustration with the delays and communication and appreciate you taking the time to share your concerns, which will be addressed internally.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We have escalated this matter and received feedback from the store confirming that you have opted for an in-store credit. We acknowledge your frustration with the delays and communication and appreciate you taking the time to share your concerns, which will be addressed internally.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply26 Jan 2026, 12:23
Official
Dear Maria,
We appreciate you taking the time to share your experience with us.
We have escalated this matter and received feedback from the store confirming that you have opted for an in-store credit. We acknowledge your frustration with the delays and communication and appreciate you taking the time to share your concerns, which will be addressed internally.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We have escalated this matter and received feedback from the store confirming that you have opted for an in-store credit. We acknowledge your frustration with the delays and communication and appreciate you taking the time to share your concerns, which will be addressed internally.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team