JV
Jaco V
1 reviews | Active since Oct 2023
18 Dec 2025, 11:19
Disappointing brand. Don't deal with them. Spend your money elsewhere.
Don't buy from Coricraft. Rather deal with ANY other brand that actually cares about the quality of their customer service and after sale product support. Just look at the reviews on Hellopeter. They provide zero feedback for poor ratings and make zero effort to rectify their mistakes. I have purchased 3 products from Coricraft. EVERY SINGLE TIME they miss a scheduled delivery date and I have to phone them to follow up and re-schedule. You have wasted both my time and money. Your service SUCKS Coricraft. BE BETTER.
Helpful (0)
Replies (2)0
Replies (2)JV
Jaco V's updateReviewer Update
18 Dec 2025, 13:54I have phoned Coricraft 5 times today to try and understand what is going one. I keep getting the same reply and answer, "we will phone you back in 5 minutes" and you never do. I will be taking this matter to the Ombudsman Association of South Africa (TOASA).
JV
Jaco V's update18 Dec 2025, 13:54
Reviewer Update
I have phoned Coricraft 5 times today to try and understand what is going one. I keep getting the same reply and answer, "we will phone you back in 5 minutes" and you never do. I will be taking this matter to the Ombudsman Association of South Africa (TOASA).
Coricraft Group's replyOfficial
19 Dec 2025, 14:35Dear Jaco,
We appreciate you taking the time to share your experience with us.
We are so sorry to hear about the experience you had. We have escalated this matter to our customer care team and they have confirmed that the delivery has been completed. We thank you for your patience and hope that you will enjoy your beautiful furniture.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We are so sorry to hear about the experience you had. We have escalated this matter to our customer care team and they have confirmed that the delivery has been completed. We thank you for your patience and hope that you will enjoy your beautiful furniture.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply19 Dec 2025, 14:35
Official
Dear Jaco,
We appreciate you taking the time to share your experience with us.
We are so sorry to hear about the experience you had. We have escalated this matter to our customer care team and they have confirmed that the delivery has been completed. We thank you for your patience and hope that you will enjoy your beautiful furniture.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We are so sorry to hear about the experience you had. We have escalated this matter to our customer care team and they have confirmed that the delivery has been completed. We thank you for your patience and hope that you will enjoy your beautiful furniture.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team