NX
Nonyameko X
1 reviews | Active since Oct 2019
06 Dec 2019, 18:28
Disappointed
I am waiting for Coricraft to refund me with an amount of mire than R11 000 .They told me about 7 working days for which I was patient to wait for. 8 days down the line I'm told about another 7 days. I called almost everyday afterwards and am told several stories. My last resort is going to the store tomorrow where I paid and please make my money available upon my arrival because I am not leaving without it.Rest assured
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Replies (3)
Coricraft Group's replyOfficial
10 Dec 2019, 09:51Dear Nonyameko X ,
We apologise for the delays with your refund, We see that this was refunded in store a few days ago.
Kind regards,
Olga de Pinho
We apologise for the delays with your refund, We see that this was refunded in store a few days ago.
Kind regards,
Olga de Pinho
Coricraft Group's reply10 Dec 2019, 09:51
Official
Dear Nonyameko X ,
We apologise for the delays with your refund, We see that this was refunded in store a few days ago.
Kind regards,
Olga de Pinho
We apologise for the delays with your refund, We see that this was refunded in store a few days ago.
Kind regards,
Olga de Pinho
NX
Nonyameko X's updateReviewer Update
10 Dec 2019, 13:53Coricraft Group,
There is no refund done as of today 10th December 2019. This is the same story I have been getting ever since Monday the 2nd December 2019. I went to the store over the weekend and some manager told me that staff is not working on weekend so he doesnt carry cash around.My understanding is that there was staff during the week when I was making numerous follow up and I'm not expecting anyone to carry cash around hence I made payment through EFT.
With the inconvenience and delays that I have been made to experience by Coricraft group,I'm not expecting to hear any of you telling me about money reflecting in my account after 48hours.How many 48hrs went past if you checking from 2nd December 2019?
I am tired of your hide and sick,I want my money.
There is no refund done as of today 10th December 2019. This is the same story I have been getting ever since Monday the 2nd December 2019. I went to the store over the weekend and some manager told me that staff is not working on weekend so he doesnt carry cash around.My understanding is that there was staff during the week when I was making numerous follow up and I'm not expecting anyone to carry cash around hence I made payment through EFT.
With the inconvenience and delays that I have been made to experience by Coricraft group,I'm not expecting to hear any of you telling me about money reflecting in my account after 48hours.How many 48hrs went past if you checking from 2nd December 2019?
I am tired of your hide and sick,I want my money.
NX
Nonyameko X's update10 Dec 2019, 13:53
Reviewer Update
Coricraft Group,
There is no refund done as of today 10th December 2019. This is the same story I have been getting ever since Monday the 2nd December 2019. I went to the store over the weekend and some manager told me that staff is not working on weekend so he doesnt carry cash around.My understanding is that there was staff during the week when I was making numerous follow up and I'm not expecting anyone to carry cash around hence I made payment through EFT.
With the inconvenience and delays that I have been made to experience by Coricraft group,I'm not expecting to hear any of you telling me about money reflecting in my account after 48hours.How many 48hrs went past if you checking from 2nd December 2019?
I am tired of your hide and sick,I want my money.
There is no refund done as of today 10th December 2019. This is the same story I have been getting ever since Monday the 2nd December 2019. I went to the store over the weekend and some manager told me that staff is not working on weekend so he doesnt carry cash around.My understanding is that there was staff during the week when I was making numerous follow up and I'm not expecting anyone to carry cash around hence I made payment through EFT.
With the inconvenience and delays that I have been made to experience by Coricraft group,I'm not expecting to hear any of you telling me about money reflecting in my account after 48hours.How many 48hrs went past if you checking from 2nd December 2019?
I am tired of your hide and sick,I want my money.
NX
Nonyameko X's updateReviewer Update
12 Dec 2019, 10:38Today is the 12th December 2019, coricraft is still giving me stories about "48hours" , "7 working days", their finance processes and so forth EVERSINCE 23 NOVEMBER 2019.
1. Hemingways store manager: Maria have been making excuses of her hearing about my query for the first time EVERYDAY. Further asking me to go to their bank: FNB to ask where my money is and going to my bank as well.
2. Area manager: Craig refusing to share contact details of his manager who is Annabel.
3. Annabel sharing her numbers: *** and insisting that Craig have no right keeping contact numbers from Clients. Eventually Annabel telling me about bank processes all over again and eventually giving up on resolving the issue, giving me contact numbers of their Finance Executive; Madele: ***.
MAYBE CORICRAFT DOES NOT GET IT, YOU HAVE BEEN TOLD ABOUT YOUR PROCESSES FROM 23 NOVEMBER 2019. I HAVE WAITED FOR NUMEROUS "7-DAYS" AND "48 HOURS".
ALL I' M ASKING FOR IS MY MONEY .
1. Hemingways store manager: Maria have been making excuses of her hearing about my query for the first time EVERYDAY. Further asking me to go to their bank: FNB to ask where my money is and going to my bank as well.
2. Area manager: Craig refusing to share contact details of his manager who is Annabel.
3. Annabel sharing her numbers: *** and insisting that Craig have no right keeping contact numbers from Clients. Eventually Annabel telling me about bank processes all over again and eventually giving up on resolving the issue, giving me contact numbers of their Finance Executive; Madele: ***.
MAYBE CORICRAFT DOES NOT GET IT, YOU HAVE BEEN TOLD ABOUT YOUR PROCESSES FROM 23 NOVEMBER 2019. I HAVE WAITED FOR NUMEROUS "7-DAYS" AND "48 HOURS".
ALL I' M ASKING FOR IS MY MONEY .
NX
Nonyameko X's update12 Dec 2019, 10:38
Reviewer Update
Today is the 12th December 2019, coricraft is still giving me stories about "48hours" , "7 working days", their finance processes and so forth EVERSINCE 23 NOVEMBER 2019.
1. Hemingways store manager: Maria have been making excuses of her hearing about my query for the first time EVERYDAY. Further asking me to go to their bank: FNB to ask where my money is and going to my bank as well.
2. Area manager: Craig refusing to share contact details of his manager who is Annabel.
3. Annabel sharing her numbers: *** and insisting that Craig have no right keeping contact numbers from Clients. Eventually Annabel telling me about bank processes all over again and eventually giving up on resolving the issue, giving me contact numbers of their Finance Executive; Madele: ***.
MAYBE CORICRAFT DOES NOT GET IT, YOU HAVE BEEN TOLD ABOUT YOUR PROCESSES FROM 23 NOVEMBER 2019. I HAVE WAITED FOR NUMEROUS "7-DAYS" AND "48 HOURS".
ALL I' M ASKING FOR IS MY MONEY .
1. Hemingways store manager: Maria have been making excuses of her hearing about my query for the first time EVERYDAY. Further asking me to go to their bank: FNB to ask where my money is and going to my bank as well.
2. Area manager: Craig refusing to share contact details of his manager who is Annabel.
3. Annabel sharing her numbers: *** and insisting that Craig have no right keeping contact numbers from Clients. Eventually Annabel telling me about bank processes all over again and eventually giving up on resolving the issue, giving me contact numbers of their Finance Executive; Madele: ***.
MAYBE CORICRAFT DOES NOT GET IT, YOU HAVE BEEN TOLD ABOUT YOUR PROCESSES FROM 23 NOVEMBER 2019. I HAVE WAITED FOR NUMEROUS "7-DAYS" AND "48 HOURS".
ALL I' M ASKING FOR IS MY MONEY .