ZA
Zene A

1 reviews | Active since Feb 2016

02 Mar 2016, 10:59

Delivering of incorrect furniture & non-delivery

I purchased various pieces of furniture from Coricraft, Design Quarter on 23 &amp; 24 Jan 2016.<br> The order was part delivered on Fri, 26 Feb 2016.<br> The Roxanne bed that was delivered is the WRONG size!!! I have ordered a STANDARD Length Queen Size bed and the bed delivered is an EXTRA Length Queen Size Roxanne Bed.The EXTRA Length Queen Size Roxanne Bed is too big for my bedroom.<br> The Shutter pedestals that I have ordered and paid for were not delivered.<br> The Shutter console that I have ordered and paid for was not delivered.<br> I contacted Coricraft Head Office various times to get the issues resolved BUT is not getting any response. Shocking service!

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Replies (1)
Coricraft Group
Coricraft Group's reply02 Mar 2016, 11:34
Official
Hello zavenant,

Unacceptable!!

It seems like nothing went right here. I apologise, its extremely embarrassing and totally unacceptable.

i will get onto the customer service Manager immediately

regards

Mark Staniforth
Retail Exec