IR
Ivan R

1 reviews | Active since May 2010

08 Jan 2016, 17:27

Delivered 2 different couches (no feedback)

Hi, <br> <br> I've previously had an issue with the colour of a couch. Now the second time around they delivered 2 different colour couches. Once again I understand mistakes happen. <br> <br> Yet since the incident (24th of Decemeber) nobody has phoned me.and told me when the factory would be able rectify the mistake. I have phoned corricraft at least 4 times nobody can give me answer.<br> <br> I'm very tired of this attitude. I've now been waiting for couches for months.<br> <br>

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Replies (1)
Coricraft Group
Coricraft Group's reply14 Jan 2016, 12:00
Official
Hello Ivan2010,

Please accept our sincere apology for the error with your order. The exchange order has been loaded and should be completed by the middle of February .

We will keep you updated .

Kind regards,

Olga de Pinho
Quality Manager
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