1 reviews | Active since Nov 2022
Defective poor quality product
I’m not satisfied with their customer service. Coricraft sells poor quality product to customers and refuse to take responsibility to fix it and hide behind the warranty knowing very well that your products are not durable and will fall apart. This is unfair.
The couch initially came with defects that they did not want to take responsibility for when it was new and now you are refusing to repair the loose stitches and hide behind the warrantee. I got the couch in 2022 and it’s already starting to fall apart after spending so much money.
I was clearly sold a defective product from the beginning, that is why it’s falling apart.
I’ve had a very bad customer experience with Coricraft. Very useless and inefficient when it comes to customer service.
We appreciate you taking the time to share your experience with us.
We're truly sorry to hear about your experience and the frustration it has caused. While the stitching concern unfortunately falls outside of the warranty period, our team has reached out and sent you a quotation for the repair in an effort to assist.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We're truly sorry to hear about your experience and the frustration it has caused. While the stitching concern unfortunately falls outside of the warranty period, our team has reached out and sent you a quotation for the repair in an effort to assist.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team