VM
Vuyisanani M
1 reviews | Active since Nov 2019
04 Apr 2025, 19:09
Damaged order. No response from Coricraft
I received my Taj drum from Coricraft with a visible dent and I sent an email with a picture on the day it was delivered. I have sent two emails to them and to this day, I haven’t received any response from Coricraft.
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Coricraft Group's replyOfficial
07 Apr 2025, 15:37Dear Vuyisanani,
We appreciate you taking the time to share your experience with us.
We apologize for the delayed response. We have scheduled an assessment; an assessor will arrive on Friday, April 11th. Once the assessment is completed, we will reach out to you with a solution. Should you have any questions, please do not hesitate to contact us.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We apologize for the delayed response. We have scheduled an assessment; an assessor will arrive on Friday, April 11th. Once the assessment is completed, we will reach out to you with a solution. Should you have any questions, please do not hesitate to contact us.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply07 Apr 2025, 15:37
Official
Dear Vuyisanani,
We appreciate you taking the time to share your experience with us.
We apologize for the delayed response. We have scheduled an assessment; an assessor will arrive on Friday, April 11th. Once the assessment is completed, we will reach out to you with a solution. Should you have any questions, please do not hesitate to contact us.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We apologize for the delayed response. We have scheduled an assessment; an assessor will arrive on Friday, April 11th. Once the assessment is completed, we will reach out to you with a solution. Should you have any questions, please do not hesitate to contact us.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team