JM
Junaid M
1 reviews | Active since Nov 2009
22 Jan 2016, 10:53
Damaged goods not resolved after a month!!
I order a significant value of furniture from Coricraft Kramerville on 31 December which was delivered within a week as agreed. Upon inspection of the goods it was found to be defective and this was reported to Coricraft. After 3 successive deliveries they are still unable to resolve the problems.<br> <br> I must now demand a full refund or a replacement with quality products.<br> <br> Please advise Urgently.
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Coricraft Group's replyOfficial
22 Jan 2016, 14:35Hello jmunshi,
I tried to get hold of you earlier to discuss your complaint. We will most certainly exchange these products for you. I would like to personally inspect them prior to us rescheduling your delivery.
Should you not be satisfied with the quality after that we can arrange for a refund .
Kind regards,
Olga de Pinho
Quality Manager
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***
I tried to get hold of you earlier to discuss your complaint. We will most certainly exchange these products for you. I would like to personally inspect them prior to us rescheduling your delivery.
Should you not be satisfied with the quality after that we can arrange for a refund .
Kind regards,
Olga de Pinho
Quality Manager
***
***
Coricraft Group's reply22 Jan 2016, 14:35
Official
Hello jmunshi,
I tried to get hold of you earlier to discuss your complaint. We will most certainly exchange these products for you. I would like to personally inspect them prior to us rescheduling your delivery.
Should you not be satisfied with the quality after that we can arrange for a refund .
Kind regards,
Olga de Pinho
Quality Manager
***
***
I tried to get hold of you earlier to discuss your complaint. We will most certainly exchange these products for you. I would like to personally inspect them prior to us rescheduling your delivery.
Should you not be satisfied with the quality after that we can arrange for a refund .
Kind regards,
Olga de Pinho
Quality Manager
***
***