Damaged Goods

IN APRIL 2015 MY HUSBAND AND I BOUGHT A CORNER COUCH FROM THE CORICRAFT STORE IN BOKSBURG, THE COUCH WAS DELIVERED TO US ON THE 30TH MAY 2015 AND IT WAS NOT IN A GOOD STATE, THE COUCH LOOKED OLD AND SLOPPY IT LOOKED NOTHING LIKE THE ONE WE SAW WHEN WE MADE THE PURCHASE, WE TOOK THIS MATTER UP WITH THE STORE AND THE COUCH WAS TAKEN IN FOR REPAIRS, THE COUCH WAS KEPT THERE FOR A WHOLE MONTH WITHOUT ANY CORRESPONDENCE TO US WITH THE PROGRESS OF THE JOB, THE LEVEL OF DISRESPECT THAT WAS SHOWN TO US WHEN THE COUCH WAS RETURNED BACK TO US WITH THE VERY SAME MISTAKE ON IT, THE PEOPLE AT CORICRAFT ARE ARRAOGANT THEY DO NOT CARE ABOUT THEIR CUSTOMERS, THEY HAVE DISPLAYED NO REMORSE OR EVEN A BIT OF COMPASSION TO US, THIS BEHAVIOUR IS ****NDOUS AND I WOULD NOT EVER PURCHASE ANYTHING FROM THEM IN MY LIFE, I WISH THEIR DIRECTORS KNEW WHAT KIND OF ORGANISATION THEY WERE RUNNING. I'M VERY UNHAPPY AND FEEL UNDERMINED, DISRESPECTED ALL I WANT IS TO GET MY MONEY BACK AND I WISH OTHER PEOPLE KNEW WHAT THIS CORICRAFT IS ABOUT