1 reviews | Active since Jan 2017
Damaged good on delivery
<p>I would like to express my disappointment with the after sales service at coricraft. This is the 2nd item I bought from coricraft that has been delivered with stretches. In 2015 I bought a Higgins dining table on delivery it has stretches. I report this, the only thing that coricraft did was simply paint over the stretch. The quality of the table is very poor compared to the amount that i paid for. The table stretches easy and the varnish comes off displaying the colour of the wood undeneath.</p> <p>In December 2016 I bought the opium coffee table. When we disassembled the table there were stretches on some of the legs. I called the salesperson on the day of delivery which was 30th of December 2016. He said I must send him an email with the pictures, which I did on the same day. I have not heard anything from him since. I have also relayed this to the online customer service page but still waiting for response.</p> <p>It's very disappointing that coricraft does not have good after sales service and they don't care about customer satisfaction.</p>
We apologise for the delay with resolving your compalint our call centre will contact you to arrange an exchange.
Kind regards,
Olga de Pinho
We apologise for the delay with resolving your compalint our call centre will contact you to arrange an exchange.
Kind regards,
Olga de Pinho
We apologise for the delay with resolving your compalint our call centre will contact you to arrange an exchange.
Kind regards,
Olga de Pinho
We apologise for the delay with resolving your compalint our call centre will contact you to arrange an exchange.
Kind regards,
Olga de Pinho
