Cushion inners

This is the second time I have had bad service from Coricraft. I ordered some inners for the two cushions on my couch on the 12th JUNE. I was sent the invoice and told to pay upfront before the order could be processed. As of this morning I still do not have the inners. How can it possibly take so long for a bit of stuffing to be put into a cushion. The thing that upsets me most though is that I constantly have to follow up .. their service is beyond shocking as is evident by the other reviews..