AN
Amelia N
1 reviews | Active since Jul 2020
13 Dec 2024, 21:18
Couch
One pay a lot of money for there furniture and it is not good at all. if you pay almost R13 000 for a couch you expect it to be long lasting. This is not the case. This couch was not used frequently at all, and the cushions are so squishy on cannot sit on it anymore. it is really a mess!!@!!!!!!!!!!!!!!!!!!!! Will not buy from them ever again.
Helpful (0)
Replies (1)0
Replies (1)
Coricraft Group's replyOfficial
19 Dec 2024, 15:45Dear Amelia N,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointment with your couch. We completely understand your frustration, especially when you’ve invested in furniture with the expectation of lasting quality.
We’d like to make this right for you. To resolve the issue, we’d be happy to exchange the cushions for you. Our goal is to ensure you can enjoy your couch and fall in love with it all over again
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointment with your couch. We completely understand your frustration, especially when you’ve invested in furniture with the expectation of lasting quality.
We’d like to make this right for you. To resolve the issue, we’d be happy to exchange the cushions for you. Our goal is to ensure you can enjoy your couch and fall in love with it all over again
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply19 Dec 2024, 15:45
Official
Dear Amelia N,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointment with your couch. We completely understand your frustration, especially when you’ve invested in furniture with the expectation of lasting quality.
We’d like to make this right for you. To resolve the issue, we’d be happy to exchange the cushions for you. Our goal is to ensure you can enjoy your couch and fall in love with it all over again
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointment with your couch. We completely understand your frustration, especially when you’ve invested in furniture with the expectation of lasting quality.
We’d like to make this right for you. To resolve the issue, we’d be happy to exchange the cushions for you. Our goal is to ensure you can enjoy your couch and fall in love with it all over again
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team