PZ
Petro Z
1 reviews | Active since Apr 2021
29 Nov 2023, 14:01
Corricraft Boksburg
We bought a couch from Corricraft Boksburg and we have had the worst service. The couch arrived with a defect and we have been waiting for their workshop or assessment team to contact us for a replacement couch to no avail.
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Coricraft Group's replyOfficial
11 Dec 2023, 11:27Dear Petro Z
We appreciate you taking the time to share your experience with us.
We're truly sorry for the inconvenience you've faced with the couch from our Boksburg store. We apologise for the delay in our response and the challenges you've encountered. Our team has thoroughly assessed the situation and, to expedite the resolution, we've made arrangements to adjust the couch slightly to address the defect.
We understand the frustration this has caused and appreciate your patience. Our team will be in touch with you shortly to finalise the details and ensure the adjustment is carried out to your satisfaction.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We're truly sorry for the inconvenience you've faced with the couch from our Boksburg store. We apologise for the delay in our response and the challenges you've encountered. Our team has thoroughly assessed the situation and, to expedite the resolution, we've made arrangements to adjust the couch slightly to address the defect.
We understand the frustration this has caused and appreciate your patience. Our team will be in touch with you shortly to finalise the details and ensure the adjustment is carried out to your satisfaction.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply11 Dec 2023, 11:27
Official
Dear Petro Z
We appreciate you taking the time to share your experience with us.
We're truly sorry for the inconvenience you've faced with the couch from our Boksburg store. We apologise for the delay in our response and the challenges you've encountered. Our team has thoroughly assessed the situation and, to expedite the resolution, we've made arrangements to adjust the couch slightly to address the defect.
We understand the frustration this has caused and appreciate your patience. Our team will be in touch with you shortly to finalise the details and ensure the adjustment is carried out to your satisfaction.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We're truly sorry for the inconvenience you've faced with the couch from our Boksburg store. We apologise for the delay in our response and the challenges you've encountered. Our team has thoroughly assessed the situation and, to expedite the resolution, we've made arrangements to adjust the couch slightly to address the defect.
We understand the frustration this has caused and appreciate your patience. Our team will be in touch with you shortly to finalise the details and ensure the adjustment is carried out to your satisfaction.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team