Coricroft Couch three months and waiting

The Coricroft store in Richardsbay both misled me and showed incompetence.

I ordered a couch through this store, and in a three-month period, they have yet to manage to communicate with me. It was then delivered to the incorrect address, and I have been told I will have to wait for the factory to make a new item. I was promised a couch in January, and now it looks like it may arrive in April. I only found out of this issue after following up with them on multiple occasions. No offer of flexibility or recompense was made to me.

This is truly unacceptable, and you would expect better from a supposedly high-end store like Coricroft.