dL
daniel L
1 reviews | Active since Nov 2018
27 Jul 2022, 09:41
Coricraft worst customer service in the world
Its over a month since ordering and paying in full for couches. They never delivered couches. they sent me sms of outstanding balance every single day. and i have sent more that 3 staff the proof of payment for over 5 times. They never call me untill i call everyday to find out the progress which i get excuses about finance every day. even now i just received that stupid sms of outstanding balance. all level of management fail to resolve this simple thing of allocating payment and sending my delivery . they are just sitting with proof of payments. NEVER BUY FROM THIS COMPANY AGAIN THEY ARE VERY TERRIBLE.
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Coricraft Group's replyOfficial
02 Oct 2022, 17:52Dear Daniel L,
Thank you for taking the time to tell us about your experience. We apologise for the delays in our finance department.
Your payment has since been allocated and your order delivered.
In future you’re welcome to contact us directly by emailing us on *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply02 Oct 2022, 17:52
Official
Dear Daniel L,
Thank you for taking the time to tell us about your experience. We apologise for the delays in our finance department.
Your payment has since been allocated and your order delivered.
In future you’re welcome to contact us directly by emailing us on *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team