JS
J S
1 reviews | Active since Sept 2016
05 Oct 2022, 10:27
Coricraft very bad and poor service!
The worst service from Coricraft got even worst! The shop at Table Bay Mall in CT does not care about customers. I bought a headboard from them and it was faulty. They collected it on 31 August and I am still waiting for my refund! I phone the customer centre and they never phone back! I am out of my item and money! Dont buy from Coricraft!!
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Coricraft Group's replyOfficial
24 Nov 2022, 16:48Dear J S,
Thank you for taking the time to tell us about your experience.
We are so sorry that your headboard was damaged. We were going to exchange it when you opted to take a refund. This caused a delay with the processing of your refund but it was paid shortly after your post.
In future you’re welcome to contact us directly by emailing us on *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply24 Nov 2022, 16:48
Official
Dear J S,
Thank you for taking the time to tell us about your experience.
We are so sorry that your headboard was damaged. We were going to exchange it when you opted to take a refund. This caused a delay with the processing of your refund but it was paid shortly after your post.
In future you’re welcome to contact us directly by emailing us on *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team