RM
Robert M
1 reviews | Active since Mar 2023
02 Dec 2023, 15:22
Coricraft - unresponsive and poor
Bought a mirror, its hanging mounts are not level. Waiting 6 months for Coricraft to respond. End up trying to negotiate with their chat bot.
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Replies (1)
Coricraft Group's replyOfficial
07 Dec 2023, 13:44Dear Robert M
We appreciate you taking the time to share your experience with us.
we're truly sorry to hear about the issue with your mirror's hanging mounts and the delay in our response. This is not the experience we aim to provide. We've made several attempts to contact you by phone, but it seems we haven't connected. Our team is committed to resolving this matter promptly. Please check your phone for missed calls, and if possible, provide a convenient time for us to call you back.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
we're truly sorry to hear about the issue with your mirror's hanging mounts and the delay in our response. This is not the experience we aim to provide. We've made several attempts to contact you by phone, but it seems we haven't connected. Our team is committed to resolving this matter promptly. Please check your phone for missed calls, and if possible, provide a convenient time for us to call you back.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply07 Dec 2023, 13:44
Official
Dear Robert M
We appreciate you taking the time to share your experience with us.
we're truly sorry to hear about the issue with your mirror's hanging mounts and the delay in our response. This is not the experience we aim to provide. We've made several attempts to contact you by phone, but it seems we haven't connected. Our team is committed to resolving this matter promptly. Please check your phone for missed calls, and if possible, provide a convenient time for us to call you back.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
we're truly sorry to hear about the issue with your mirror's hanging mounts and the delay in our response. This is not the experience we aim to provide. We've made several attempts to contact you by phone, but it seems we haven't connected. Our team is committed to resolving this matter promptly. Please check your phone for missed calls, and if possible, provide a convenient time for us to call you back.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team