SS
Shan S
1 reviews | Active since Jun 2013
19 Feb 2025, 20:07
Coricraft Umhlanga customer service is excellent
Bought a corner set to be delivered before Christmas and wasn’t happy with the result of the leather and quality. Sheena Pillay from the Umhlanga branch assisted soo much to get me a replacement one that was delivered today and definitely is Coricraft quality. I was soo disappointed with the initial delivery I asked them to take it back on delivery which they said they couldn’t but the store and Sheena was into it so promptly and yes I paid a difference but now have fully leather upholstered stunning couches. Thanks so much for assisting I would have been stuck with something I paid alot for that I really really was unhappy with
Helpful (0)
Replies (1)0
Replies (1)Coricraft Group's replyOfficial
20 Feb 2025, 14:23Dear Shan,
We appreciate you taking the time to share your experience with us.
We're glad to hear that Sheena from our Crescent branch went the extra mile to ensure you received a quality couch that meets your expectations. We appreciate your patience and are pleased that you're now happy with your stunning leather set. Enjoy your new couches!
If you ever need any assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We're glad to hear that Sheena from our Crescent branch went the extra mile to ensure you received a quality couch that meets your expectations. We appreciate your patience and are pleased that you're now happy with your stunning leather set. Enjoy your new couches!
If you ever need any assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply20 Feb 2025, 14:23
Official
Dear Shan,
We appreciate you taking the time to share your experience with us.
We're glad to hear that Sheena from our Crescent branch went the extra mile to ensure you received a quality couch that meets your expectations. We appreciate your patience and are pleased that you're now happy with your stunning leather set. Enjoy your new couches!
If you ever need any assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We're glad to hear that Sheena from our Crescent branch went the extra mile to ensure you received a quality couch that meets your expectations. We appreciate your patience and are pleased that you're now happy with your stunning leather set. Enjoy your new couches!
If you ever need any assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
