1 reviews | Active since Oct 2025
Coricraft Took My Payment, Then Said There’s No Stock!
I am beyond frustrated with my experience at CoriCraft. I inquired about dining chairs.Firstly i saw that it was sold out online so i decided to call a branch to find out if they still have stick available or if they could order the dining room chairs for me .I explicitly stated that I did not want demo chairs. The consultant assured me that they could place an order and import the chairs into South Africa. Based on that assurance, I paid over R20,000. Then, just one day later, I was told that Coricraft, as a group, isn’t bringing in those chairs at all! This is completely unacceptable and feels like a bait-and-switch tactic. I am extremely disappointed and demand that Coricraft take responsibility and fix this issue immediately.
Thank you for taking the time to share your experience with us. I’m truly sorry for the frustration this situation has caused - I can completely understand your disappointment after being assured that your dining chairs could be ordered.
Unfortunately, this particular chair was recently discontinued as part of our effort to keep our range fresh and exciting, and it seems this update hadn’t yet reached all our stores at the time you placed your order. I do apologise for the inconvenience this has caused and for the confusion you experienced.
Our team will ensure that a full refund is processed for you right away, and we’d love the opportunity to help you find an alternative from our current range that fits your style and space. If you’d like, we can arrange for one of our consultants to contact you directly with similar options that are available to order.
Thank you again for bringing this to our attention. We appreciate your support and understanding as we work to improve communication across our stores.
Kind regards,
Olga de Pinho
Customer Care | Coricraft
Thank you for taking the time to share your experience with us. I’m truly sorry for the frustration this situation has caused - I can completely understand your disappointment after being assured that your dining chairs could be ordered.
Unfortunately, this particular chair was recently discontinued as part of our effort to keep our range fresh and exciting, and it seems this update hadn’t yet reached all our stores at the time you placed your order. I do apologise for the inconvenience this has caused and for the confusion you experienced.
Our team will ensure that a full refund is processed for you right away, and we’d love the opportunity to help you find an alternative from our current range that fits your style and space. If you’d like, we can arrange for one of our consultants to contact you directly with similar options that are available to order.
Thank you again for bringing this to our attention. We appreciate your support and understanding as we work to improve communication across our stores.
Kind regards,
Olga de Pinho
Customer Care | Coricraft