MT
Mark T
1 reviews | Active since Apr 2022
28 Apr 2022, 09:26
Coricraft Table Bay Mall Bad Service
Never experienced such bad service from Coricraft Table Bay Mall. Ordered 2 brand new couches from them with scotch guard at a value over R20k. The sales person on order doesnt inform the factory of the scotch guard. Having paid for everything, on delivery i noticed they hadnt been done. Numerous calls and emails to the sales person and they have no intention of rectifying the issue. I simply just get ignored.
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Coricraft Group's replyOfficial
02 Jun 2022, 10:38Dear Mark T,Thank you for posting about your frustrating Coriguard experience with our Table Bay showroom. I am so sorry – the showroom manager will contact you shortly to apologise for his team. We have a record of Coriguard being app**** to your order. However, we will contact you to arrange a time to reapply the protection. We want to ensure that you can relax on your couches without having to worry about an accidental spill.Yours in design Ruth Customer care support team ***
Coricraft Group's reply02 Jun 2022, 10:38
Official
Dear Mark T,Thank you for posting about your frustrating Coriguard experience with our Table Bay showroom. I am so sorry – the showroom manager will contact you shortly to apologise for his team. We have a record of Coriguard being app**** to your order. However, we will contact you to arrange a time to reapply the protection. We want to ensure that you can relax on your couches without having to worry about an accidental spill.Yours in design Ruth Customer care support team ***