Coricraft service or lack there of.

I ordered 2 bucket couches in April, I finally took receipt of them nearly 10 weeks after purchase. The poor service delivery at every turn has been abominable, even when esclated. From poor or lack of commincation around delivery, delays, wrong contact person (POPIA non compliance) issues with date of collection, issues with the arms once it arrived from Capetown and then a 45min delay to pay at the collection site in Pinetown as the credit card machine had not been charged. As a repeat customer this will be my last purchase from coricraft. All I get is an apology and no means to restore the customer service and improvement of service delivery. Very dissappointing from such a large organization.