1 reviews | Active since Nov 2022
Coricraft ****med me!!
Coricraft Design Quarter in Johannesburg sold me a defective couch with pillows that are not the same sizes and shape. I reported the matter over 3 weeks ago and send them pictures, i even escalated my complaint to their head office but didn’t get any response till date after making numerous follow ups telephonically and via email. If i request a refund, i automatically lose 10% “(handling fee)” of my money according to their terms and conditions of which they make customers sign only after a deposit or purchase is made. They are also not transparent about the severity of natural marks on their leather products, it’s so extreme to the extent that i cannot stand and they refused to fix on the basis that I signed and agreed to their terms of service but they do not show customer how severe the natural marks look before purchasing the product. I feel ****** with the poor customer service and quality of product i got from Coricraft. Shame on them!!!
