CORICRAFT POOR SERVICE AND SERVICE DELIVERY

I ordered a lounge suite in July. Waited my 6 weeks for delivery (which was 7 weeks) and when lounge suite arrived it was broken!! Requested a new set be manufactured and since September absolutely ZERO service, been to the branch, was promised feedback by sales person Chris by the Monday - no response. Spoke to regional manager, was promised feedback by Regional manager Kim Human teh following day, still no response. Paid in full for a lounge suite I was looking forward to and to date - still don't have any lounge suite or any compensation for the inconvenience caused - Absolute DISSAPPOINTMENT!!!