1 reviews | Active since Dec 2023
Coricraft - Poor Service!
Absolutely pathetic service from a so called big furniture company.
We ordered a table early in November online - Coricraft delivered the wrong table. They then sent out an assessor to check, who confirmed that we had received the incorrect table. A week later, 2nd December the new table was delivered and the old one was due to be collected. The new table delivered was AGAIN the wrong one.
We sent both tables back and immediately requested a refund. Initially we were told we have to wait until the tables were at the warehouse. Then on the 13th December the refund was being processed. Today, 2nd of January 2024 no refund received.
Absolutely pathetic. I’ve had to sit without a table on my Daughter’s birthday, on Christmas Day and New Years Eve.
For a ‘big’ company this is unacceptable and I’ll never use Coricraft again.
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the inconvenience you've faced, and we understand your frustration. Our customer care team has been actively addressing your concerns, and we've loaded a new order for your table today. We assure you that our delivery team will be in contact soon to coordinate the delivery.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the inconvenience you've faced, and we understand your frustration. Our customer care team has been actively addressing your concerns, and we've loaded a new order for your table today. We assure you that our delivery team will be in contact soon to coordinate the delivery.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team