AS
Andre S
1 reviews | Active since May 2023
03 Nov 2024, 07:34
CORICRAFT PAYMENT
WE ORDERED 4 CHAIRS AND PAID THE FULL AMOUNT IN ADVANCE. ON OPENING THE BOX IT WAS THE WRONG COLOUR. CORICRAFT THEN CONFIRMED IT WILL TAKE 6-8 WEEKS FOR THEM TO BE CHANGED TO THE RIGHT COLOUR.WE DECIDED TO CANCEL THE ORDER AND UPTO DATE THAT IS MORE THAN 5 WEEKS WE HAVE NOT RECIEVED OUR MONEY. EVERY WEEK THE SAME STORY,IT WAS GIVEN FOR PAYMENT AT THEIR OFFICES
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Coricraft Group's replyOfficial
11 Nov 2024, 15:05Dear Andre,
We appreciate you taking the time to share your experience with us.
We apologize for the delay in processing your refund. The initial requests were declined as a precaution due to a name difference on the order and documents submitted, but this issue has now been resolved. Your refund has been processed, and we appreciate your patience during this time.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We apologize for the delay in processing your refund. The initial requests were declined as a precaution due to a name difference on the order and documents submitted, but this issue has now been resolved. Your refund has been processed, and we appreciate your patience during this time.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply11 Nov 2024, 15:05
Official
Dear Andre,
We appreciate you taking the time to share your experience with us.
We apologize for the delay in processing your refund. The initial requests were declined as a precaution due to a name difference on the order and documents submitted, but this issue has now been resolved. Your refund has been processed, and we appreciate your patience during this time.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We apologize for the delay in processing your refund. The initial requests were declined as a precaution due to a name difference on the order and documents submitted, but this issue has now been resolved. Your refund has been processed, and we appreciate your patience during this time.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team