EvW
Emmie van Wyk/Smit
1 reviews | Active since Feb 2013
23 Oct 2023, 14:34
Coricraft. Missing in action
No updates. No communication. We bought lounge and dining room furniture. Less than a week before the agreed-upon delivery date, Coricraft Canal Walk is not able/willing to give feedback on the status of the order. We don't know whether the 50% deposit has been received by Coricraft, and/or whether the order has been placed. Cannot understand why information is omitted.
Helpful (0)
Replies (1)0
Replies (1)
Coricraft Group's replyOfficial
24 Nov 2023, 11:38Dear Emmie,
We appreciate you taking the time to share your experience with us.
We are so sorry for the poor communication, we have addressed this with our team.
Your order has since been delivered and we hope that you are enjoying your beautiful furniture
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We are so sorry for the poor communication, we have addressed this with our team.
Your order has since been delivered and we hope that you are enjoying your beautiful furniture
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply24 Nov 2023, 11:38
Official
Dear Emmie,
We appreciate you taking the time to share your experience with us.
We are so sorry for the poor communication, we have addressed this with our team.
Your order has since been delivered and we hope that you are enjoying your beautiful furniture
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We are so sorry for the poor communication, we have addressed this with our team.
Your order has since been delivered and we hope that you are enjoying your beautiful furniture
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team