1 reviews | Active since Aug 2015
Coricraft left me with a broken dresser
On the 8 July 2015 I bought a Queen bed & mattress, Cresthill dresser and 2 x Cresthill Pedestal 2 Doors from Coricraft Brooklyn. When the items arrived the drawer of the dresser was broken. They left it with me and said it will be replaced. One week later - after calling them - they sent me another one. After opening it, it was also broken. A week later, they brought another one - we just took it off the truck but the back panel was broken. For the 3rd time, they brought a new dresser but it was also broken. <br> <br> I spoke to Coricraft HQ a couple of times but it's the same story over and over - we will call you back. It has been more than a week now and I have to call them the whole time to see what they will do about it. You go to Coricraft expecting better service - but will not recommend them to any one. It's the 31st of August - almost 2 months later and I'm still with the broken dresser. Thank you Coricraft for the pathetic service. Very poor service.
We Apologise for the poor service. Our call centre will contact you today to arrange an exchange of the damaged dresser.
Kind regards,
Olga de Pinho
Quality Manager
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We Apologise for the poor service. Our call centre will contact you today to arrange an exchange of the damaged dresser.
Kind regards,
Olga de Pinho
Quality Manager
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