TR
Tan R

1 reviews | Active since Mar 2009

27 Jan 2020, 15:26

Coricraft just dropped off a boxed table and walked out

I ordered a table last week. They delivered it today. They did not say beforehand that we’d have to remove the old table first. They left the table in a box in our spare room. Please can someone help us.

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Replies (1)
Coricraft Group
Coricraft Group's reply28 Feb 2020, 08:13
Official
Dear Tan R,


 


We apologise for the poor service you have received. We know that we have a lot of work to do to with regards to service and we are working on improvements. 


 


We are certain that we will get it right going forward and will use your complaint to assist us with reworking our processes to make our customer experience much better.


 


Kind regards,


 


Olga de Pinho


Customer Experience manager


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