BE
BMS E

1 reviews | Active since Sept 2017

09 May 2022, 10:18

Coricraft is a waste of time!

I purchased a complete dining and lounge suite from Coricraft in Feb '21, who you would think has the expertise to do these things! My experience has been the opposite. They cannot make chairs, PERIOD! They use cheap foam and their chairs have no support after a couple of weeks of use! They have had 3 opportunities to fix this already, the latest being Aprill '22, and to date they have not been able to! They have a 2-year guarantee clause on their website and have refused to give my money back! I would look elsewhere

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Replies (1)
Coricraft Group
Coricraft Group's reply02 Jun 2022, 10:41
Official
Dear BMS,
Thank you for taking the time to post about your experience with your dining chairs. 
We are proud of our beautiful dining chairs, and are really sorry that yours did not meet your expectations.  Our area manager has been in contact with you to agree on a way forward to rectify your chairs. 

Yours in design
Ruth
Customer care support team  
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