MM
Mythological M

1 reviews | Active since Nov 2017

27 Feb 2024, 12:40

Coricraft holding onto refunds

Fetched my return but holding onto my refund for weeks on end. Customer service or whatever they’d like to call themselves is useless. I’d never do business with this place again

0
Replies (1)
Coricraft Group
Coricraft Group's reply29 Feb 2024, 14:38
Official
Dear Mythological,

We appreciate you taking the time to share your experience with us.

We have escalated this matter to follow up your refund. The Canal Walk manager tried contacting you today for an update but it went straight to voicemail. Please kindly return her call on ***.

You’re welcome to contact us our customer care department by emailing us at *** or calling us at *** so that we can assist you quickly.

Yours in design,
Ruth
Customer care support team