Coricraft has no idea what it means to keep your word or service delivery

On 26th February I went to Design Quarter in Fourways and bought a couch and 6 bar chairs. I asked the sales people if they had a medium colour wood but it was either dark or light wood, I ordered the dark wood. I was told it will take 4-6 weeks for delivery. After discussing with our woodwork designer, he advised that I get the bar chairs in the lighter wood and he can stain them darker to match our other wood work. I phoned Coricraft and they told me to put my request in writing and if production had not yet started they will make the change at no additional cost. On 4 March they advised me production had not yet started, there will be no additional cost however my delivery date will now be moved out by one week. Therefore the revised due date for delivery was between the 1st and the 15th April. They have made promise after promise eventually confirming the chair will be completed on 29th April and delivered today 4th May. Today my delivery arrives with only the couch, my chairs are still not even finished. They then make as though they doing me a favour to "try" and deliver on Friday 6th May. My husband an executive of a large corporate group now need to take leave to be available for them to make a deliver. Our time wasted, expenses incurred and loss of productivity has cost us more that this furniture, due to Coricafts empty promises. My advise is NEVER BUY FROM CORICAFT, THEY HAVE NO IDEA WHAT SERVICE IS, AND DON'T KEEP ANY PROMISES AND DO NOT MEET THEIR COMMITMENTS"