AK
Aidan K
1 reviews | Active since Sept 2020
14 Feb 2024, 14:15
Coricraft has no customer service
If i could give zero stars I would . Purchased couches in November 2023. Delivered in December 202 with missing stitching and laws. Reported straight away and they book a time to come check and dont arrive. Calls to customer service go in circles. I wont buy anything from them again .
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Coricraft Group's replyOfficial
14 Feb 2024, 15:11Dear Aidan,
We appreciate you taking the time to share your experience with us.
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you've experienced.
Please know that we take quality concerns seriously, and your feedback has been escalated to our team for immediate resolution.
We have re-booked the assessment for tomorrow, the 15th of February, to address the issues with your couches promptly. We assure you that we are committed to resolving this matter to your satisfaction.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you've experienced.
Please know that we take quality concerns seriously, and your feedback has been escalated to our team for immediate resolution.
We have re-booked the assessment for tomorrow, the 15th of February, to address the issues with your couches promptly. We assure you that we are committed to resolving this matter to your satisfaction.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply14 Feb 2024, 15:11
Official
Dear Aidan,
We appreciate you taking the time to share your experience with us.
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you've experienced.
Please know that we take quality concerns seriously, and your feedback has been escalated to our team for immediate resolution.
We have re-booked the assessment for tomorrow, the 15th of February, to address the issues with your couches promptly. We assure you that we are committed to resolving this matter to your satisfaction.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you've experienced.
Please know that we take quality concerns seriously, and your feedback has been escalated to our team for immediate resolution.
We have re-booked the assessment for tomorrow, the 15th of February, to address the issues with your couches promptly. We assure you that we are committed to resolving this matter to your satisfaction.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team