Coricraft group bad service

I bought the Shiloh Plasma TV Unit cash on first week of jan 2015, and was promised it will be delivered in seven days from warehouse... it was delivered after 4 weeks in a very bad state(the unit had faults on the right hand side looked like 2nd hand product) and I didn't accept the delivery of that state, that was after my numerous calls and shop visits pushing for my unit to be delivered,<br> <br> Spoke to their customer service manager on the 4th of Feb 2015 and requested I be refunded urgently, and I gave them the requested refund forms on the same day, and was promised payment within 24hours,<br> <br> even today I haven't received my money +/-R7300.00 as I am being sent form pillar to post, I am very disappointed by Coricraft store and management as what is being sold in the stores is not the same service you would receive for your money's worth...<br> <br> I need my refund today or I will go cause a scene in the store as I paid cash....