DR
Deon R
1 reviews | Active since Nov 2021
12 Nov 2022, 12:21
Coricraft gift vouchers a waste of time....never give them!
It has taken the deign quarter shop 3 weeks, so far, to load / activate our gift vouchers - poor service, and always another excuse when we follow up.
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Coricraft Group's replyOfficial
01 Dec 2022, 12:24Dear Deon R,
Thank you for taking the time to share your experience.
We sincerely apologise for the delay in allocating your old Coricraft vouchers. We stopped issuing them a few years ago. Our Design Quarter store manager Kaylen has resolved the issues and called you personally to apologise.
We are sure the vouchers will be used to purchase some beautiful furniture pieces.
In future you’re welcome to contact us directly by emailing us on *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply01 Dec 2022, 12:24
Official
Dear Deon R,
Thank you for taking the time to share your experience.
We sincerely apologise for the delay in allocating your old Coricraft vouchers. We stopped issuing them a few years ago. Our Design Quarter store manager Kaylen has resolved the issues and called you personally to apologise.
We are sure the vouchers will be used to purchase some beautiful furniture pieces.
In future you’re welcome to contact us directly by emailing us on *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team