Coricraft furniture quality and responsibility

We purchased three Sophia occasional chairs and footstools just over a year ago. These chairs cost R5 759.00 each which included a cost for fabric protection. We would not call that a cheap purchase and expected to be purchasing good quality occasional chairs! Not once during our interaction with the store staff member were we advised that the chairs were imports! (Made in China as we have now discovered)! We were just advised they weren’t in stock and would be coming from the Cape Town warehouse, we waited over three months for them to be delivered. Neither were we advised the chairs only had a one year guarantee or warranty! No where on the invoice or delivery note does it state this either! Shortly after receiving them two of the chairs had to be sent in for exchange because the stitching was pulling loose and hadn’t even been used as we had them in storage for three months as we were renovating our home completely and the other one wooden foot had cracked in half. We are only two people living In our home and basically use a couch which we purchased from another local company in East London. We don’t often have visitors either. These three occasional chairs have hardly been used but the stitching is pulling loose and the material is fraying at the joins of the stitching! Coricraft has not taken responsibility or offered to assist us with the terrible workmanship and quality of the furniture they sold us! They wash their hands off the chairs they sold us at a price worthy of better quality furniture! They say it only has a one year guarantee and that is now fallen away, it’s imports and they don’t have fabric to recover the chairs, we will never advise anyone to purchase furniture from Coricraft or support them in any way again! We have lost R15 000.00 plus and have furniture which is a sight for sore eyes and cannot be repaired due to the material fraying and not enough material to repair in any way! To recover the chairs would probably cost us a few thousand rands after buying new fabric and finding someone to recover the chairs! Coricraft is certainly not the quality or upmarket furniture they sell themselves as! We are so frustrated and angry for the complete waste of hard earned money we have spent at Coricraft! Never ever again!