SD
Sinenhlanhla D
1 reviews | Active since Nov 2015
22 Apr 2022, 06:36
Coricraft failed me
I had placed an order for a grey Harvey coffee table from Coricraft in Mall of Africa on the 25th March 2022 and paid R5000.00. The table was due to be delivered on the 21st April 2022 and upon arrival at the store , I was advised that it had been discontinued. I am unhappy about this as no one advised me of this in between and I had paid and the store isn’t even offering to outsource the table from elsewhere. My name is Nompumelelo Mabaso, cellphone number is ***.
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Coricraft Group's replyOfficial
14 Jun 2022, 15:58 Dear Sinenhlanhla, Thank you for taking the time to post of your frustration with your chosen coffee table being discontinued. We are so sorry for the untimely discontinuation of the Harvey coffee table, a decision made due to circumstances beyond our control. We have refunded you as per your request and invite you to please visit us online or in-store to browse are beautiful coffee table selection. I am sure you will find something even better than the Harvey! Yours in design,
Ruth
Customer care support team
***
Ruth
Customer care support team
***
Coricraft Group's reply14 Jun 2022, 15:58
Official
Dear Sinenhlanhla, Thank you for taking the time to post of your frustration with your chosen coffee table being discontinued. We are so sorry for the untimely discontinuation of the Harvey coffee table, a decision made due to circumstances beyond our control. We have refunded you as per your request and invite you to please visit us online or in-store to browse are beautiful coffee table selection. I am sure you will find something even better than the Harvey! Yours in design,
Ruth
Customer care support team
***
Ruth
Customer care support team
***