Coricraft Fabric issue

Coricraft,- had to have middle cushion replaced on my couch as size was to small, how it passed inspection not sure, once again cushion incorrect size and a much harder foam has been used, now need to replace all 3 cushions, my greatest complaint is the fabric chosen Mae Forest fabric, no where did i get told it gets piling ****tle fluffy borreltjies) we are 2 adults at home,the fabric has not worn well and continues to get piling. Shop said i must use a fluff remover to get rid of it...go figure! on a couch that is sat on daily, must i continue doing this? surely fabric is tested for this, it stretches when sat on, making fabric pucker. i have addressed this in all my correspondence and keep getting told Somerset Branch must respond. i am not happy with quality of the fabric at all. Why are they using a fabric that pills (is that even a word) as upholstery fabric?