MB
Monica B

1 reviews | Active since Jan 2017

18 Apr 2017, 13:43

Coricraft Don't Care Whether or Not You Pay!!

<p>In December I purchased a recliner from Coricraft. It took much filling out of forms and plenty of detail was provided.</p> <p> </p> <p>To date I have not received a single statement! I have approached two of their stores (the Glen and Mall of the South). I queried this and no one could assist. I also asked that statements be sent to my personal email address. I was then told they cannot make this adjustment, they need to phone Head Office. This was done. The sales person was placed on hold a long time. The phone was then passed on to me and I was placed on hold for so long I had to cut the call and leave the store.</p> <p> </p> <p>I wrote to Coricraft. I received an email back saying I would be contacted. If anyone tried, they did not try very hard. So here I am. STILL no statement. STILL no idea of what I should be paying per month. Most probably in arrears by now! If they DARE to affect my credit rating adversely they will definitely be hearing from me in a way that won't be pleasant.</p> <p> </p> <p>So here's the deal - go to Coricraft and purchase something. THEY REALLY DON'T CARE WHETHER OR NOT YOU PAY!!!</p>

0
Replies (1)
Coricraft Group
Coricraft Group's reply18 Apr 2017, 14:22
Official

We have forwarded your complaint on to RCS our account administrator , we will have a response for you within 48 hours. We apologise for the frustration caused .

Kind regards,

Olga de Pinho