Coricraft doesn't really care

So this is my third complaint relating to Coricraft, all about the same issue. Twice they have conveniently responded on Hello Peter to say that someone will call me to resolve the issue and twice no-one has called me. This leads me to believe that they only write these comments to negate any negative publicity, but in fact they don't really care about their customers and their complaints. Beware of this if you are thinking of purchasing at Coricraft. We definitely won't ever set foot in one of their stores. However, I am now stuck with their couches and until they contact me to resolve this issue, will continue to complain and warn others on social media of our experience.