KM
Koven M
1 reviews | Active since Mar 2009
10 Dec 2023, 13:31
Coricraft does not care about client concerns
Bought some expensive furniture about 2 months ago. The delivery service was horrific to the point I felt threatened in my own home by one of the men. I was alone at home that day. Luckily my dogs jumped into action and the man left. I immediately contacted the store who asked me to send an email. 2 Months later, not even a sorry or an explanation or any attempt to contact me. Sadly, I won't buy from this store again due their lack of care and consideration.
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Coricraft Group's replyOfficial
11 Dec 2023, 16:27Dear Koven ,
We appreciate you taking the time to share your experience with us.
We are deeply sorry for the distressing experience you've encountered with our delivery service. Your safety and satisfaction are of utmost importance to us, and we regret that we fell short of your expectations. We take this matter seriously and will are investigating it thoroughly to ensure it doesn't happen again. Our customer care team will be reaching out to you directly to address your concerns and make amends.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We are deeply sorry for the distressing experience you've encountered with our delivery service. Your safety and satisfaction are of utmost importance to us, and we regret that we fell short of your expectations. We take this matter seriously and will are investigating it thoroughly to ensure it doesn't happen again. Our customer care team will be reaching out to you directly to address your concerns and make amends.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply11 Dec 2023, 16:27
Official
Dear Koven ,
We appreciate you taking the time to share your experience with us.
We are deeply sorry for the distressing experience you've encountered with our delivery service. Your safety and satisfaction are of utmost importance to us, and we regret that we fell short of your expectations. We take this matter seriously and will are investigating it thoroughly to ensure it doesn't happen again. Our customer care team will be reaching out to you directly to address your concerns and make amends.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We are deeply sorry for the distressing experience you've encountered with our delivery service. Your safety and satisfaction are of utmost importance to us, and we regret that we fell short of your expectations. We take this matter seriously and will are investigating it thoroughly to ensure it doesn't happen again. Our customer care team will be reaching out to you directly to address your concerns and make amends.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team